Help centre
How can we help?
Search the articles, pick a topic, or ask the AI help assistant.
Getting started
Connecting LinkedIn
- Sign in through the sign-in window
- When LinkedIn asks for a verification code
- Sales Navigator and Recruiter accounts
Workflows
- Step types and what each one does
- Branching on whether someone accepted
- What happens when someone replies
AI replies and goals
Billing and plans
- Trial, billing dates and cancelling
- AI reply allowance and top-up packs
- Changing plan and which accounts stay
Agencies and branding
AI help assistant
Ask the AI help assistant
Type a question in your own words. The assistant answers from the help articles and shows which article it used.
When it cannot answer, it hands your question to our support team by email.
What happens when I use up my AI replies for the month?
AI help assistant
You get a warning at 80% of your monthly allowance. Once it is used up, the AI stops writing replies and you reply by hand. To carry on with AI replies, you can add a top-up pack or move to a higher plan.
From the article: AI reply allowance and top-up packs
The assistant answers customers who are logged in: log in to ask it. Not answered? Send your question to support by email
Contact support
Email support@nurturelead.app. We reply within 24 hours.